Store policies

Terms of Service

The simple rules for buying from VirtGold Shop - written to be read, not to trip you up.

Last updated October 23, 2026 3 min read

The short version

We sell authorized digital plans, vouchers, license keys and activations on accounts you own.
You pay in crypto directly to our wallet; delivery starts once the network confirms the payment.
If something we delivered does not work, we replace it first and refund when we cannot.
We will never ask for a password, seed phrase, private key or recovery code.

1. Who we are

VirtGold Shop (“we”, “us”) runs this online store. By placing an order you agree to these terms together with our Privacy Policy, Refund & Replacement Policy, Delivery Policy and Payment Policy.

2. What we sell

Every product is digital. Depending on the product page you receive a voucher or license key, a seat in a workspace, or an upgrade applied to an account that you own. Each product page explains exactly what is included, the term, any usage limits and the delivery method - please read it before you buy.

Product and brand names belong to their owners. We are an independent reseller and are not affiliated with or endorsed by those brands unless a product page says so.

3. Your order

Prices are shown in the store currency and include everything you pay us. Your wallet or exchange may add its own network fee.
An order is accepted once the payment is confirmed on the blockchain. Until then we may cancel it - for example if a product is no longer available - and refund anything already received.
Please enter an email address you can access: delivery details, receipts and support replies are sent there.

4. Payment

Payments are made in cryptocurrency directly to our wallet. Send the exact amount, of the exact asset, on the network shown at checkout. The full rules - rate locks, memos and tags, under- or over-payments - are in our Payment Policy.

5. Delivery and activation

We deliver by email and in your account area, usually within minutes of confirmation. Some activations are completed manually and can take longer; the product page shows the expected time. See the Delivery Policy for details.

6. Using what you buy

Use products for yourself or your team, in line with the rules of the service provider.
Do not use a purchase for fraud, abuse, spam or anything illegal.
Keep license keys and access details private - anyone who has them can use them.

If a provider suspends an account because of how it was used, that is outside our replacement cover. Problems caused by our fulfilment are always covered.

7. Warranty, replacements and refunds

Eligible products are covered for the full paid term. Our Refund & Replacement Policy explains what is covered and how to ask for help.

8. Services run by other companies

Features, prices and availability of third-party services are decided by their providers and may change. When a change stops a product from working as described, we will offer a replacement, a different plan or a refund for the unused term.

9. Liability

We do our best to keep the store accurate and available. To the extent the law allows, our total liability for an order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

10. Changes to these terms

We may update these terms from time to time. The version in force when you placed your order applies to that order. The date at the top of this page shows the latest update.