Store policies

Payment Policy

How crypto payments work in our store, so every payment arrives safely and is confirmed automatically.

Last updated October 23, 2026 2 min read

The short version

Pay from any wallet or straight from an exchange - the payment goes directly to our wallet.
Send the exact amount, of the exact coin, on the network shown.
For XRP and TON, always include the destination tag or memo.
Your order is confirmed automatically as soon as the payment is detected.

Accepted coins and networks

Checkout shows the coins and networks available for your order, for example Bitcoin, Ethereum and its layer-2 networks, BNB Smart Chain, Polygon, Solana, Tron, XRP and TON, plus USDT and USDC on supported networks.

Two ways to pay

Wallet: connect a browser or mobile wallet and approve the payment in one click.
Transfer: scan the QR code or copy the address and amount into any wallet or exchange withdrawal screen.

Exact amount and rate lock

The amount in crypto is calculated from the order total at the current market rate and stays locked for the time shown at checkout. Amounts can include a few extra decimals that identify your payment - please send them exactly. If you withdraw from an exchange, make sure the amount that arrives matches; exchanges sometimes deduct their fee from the amount you enter.

Memos and destination tags

XRP and TON payments to our wallet need the destination tag or memo shown at checkout. Without it we cannot match the payment automatically - contact us with the transaction ID and we will sort it out.

Confirmations

Your order is confirmed once the network confirms the transaction. You can keep the payment window open to watch the status, or close it - we keep checking and email you when it is confirmed.

Under- and over-payments

Small differences caused by network rounding are accepted automatically.
Under-payments: we will ask you to send the difference, or refund what arrived if you prefer.
Over-payments: contact us and we will return the extra amount, minus the network fee.

Wrong coin or network

Sending a coin we did not quote, or using a different network, may make funds unrecoverable. If it happens, write to info@virtgold.shop immediately with the transaction ID and we will do everything we can.

Your keys stay yours

We never hold your funds and never ask for private keys, seed phrases or exchange logins. A payment request from us only ever asks you to send to the address shown on our checkout page.